Job Summary:
The Sales Admin & Logistics Assistant plays a critical dual role, providing essential administrative support to the Sales Team while coordinating and managing logistics operations to ensure the timely and accurate delivery of products. This position is the key liaison between sales, customers, warehouse, and shipping partners, ensuring seamless order processing from entry to delivery.
Responsibilities:
- Process sales orders accurately and efficiently, ensuring all necessary information is complete.
- Maintain and update customer, sales records, logistics activities in our system
- Prepare sales-related documents such as quotes, purchase order, invoices and sales reporting
- Coordinate with various departments (e.g., logistics, finance) to ensure timely order fulfilment and delivery.
- Collaborate with the finance department on invoicing, billing reconciliation, and tracking customer payments/credit limits.
- Coordinate and oversee the entire logistics process, including inbound and outbound shipments, warehousing, and transportation.
- Track and monitor shipments, proactively addressing any delays or issues that may arise.
- Prepare all necessary shipping and export documentation (e.g., commercial invoices, packing lists, Bill of Lading, customs forms), ensuring regulatory compliance.
- Respond to customer inquiries promptly and professionally via phone, email
- Handle general administrative tasks, including filing, photocopying, and managing correspondence.
Qualifications:
- Diploma in Logistics, Supply Chain Management, Business Administration, Engineering or related field
- Minimum 1 years of experience in sales administration, logistics / supply chain or a related administrative role.
- Knowledge of basic shipping procedures, documentation, and transportation methods is a strong advantage.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong written and verbal communication and interpersonal skills.
- English & Chinese language proficiency is required as this position involves communicating with customers etc.
- Ability to multitask, prioritize, and work effectively in a fast-paced environment.
- Fresh graduates / no prior experience may apply too.
