Admin Assistant

Responsibilities:

• Coordinate and manage documentation in collaboration with the sales team.
• Provide prompt and professional customer service support via phone, email, and WhatsApp.
• Schedule deliveries with end-users and coordinate with in-house drivers.
• Handle incoming calls and respond to email inquiries in a timely manner.
• Assist walk-in customers with the collection of IT equipment.
• Manage and process payments from end-users.
• Send daily delivery reminders and updates to customers.
• Maintain accurate and well-organized data and documentation records.

Requirements:

• Minimum 1 year of relevant administrative or customer service experience.
• Diploma in any discipline.
• Strong communication and interpersonal skills.