Admin Assistant - Pasir Ris

Contract Period: From 1 Dec 2025 to 31 Dec 2026 with an option to extend the Contract for a further period of 1 year.

Working hours:

. Mondays to Fridays: 9:15am to 6:15pm, inclusive of 30min lunch break

. Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

1. Communications Support:

. Answering and patching phone calls at the front counter in school General Office

. Ensuring timely and professional responses to all inquiries

. Manage and route school email timely and accurately

2. Visitor Management:

. Attend to walk-in customers (parents, students, teachers and delivery personnel etc)

3. Administrative Support:

. Assist in day-to-day operations of general office duties including mailroom support and distribution

. Simple data record of received items, lost & found items, loan of uniform etc

. Filing, laminating of documents, coordinating courier services, and maintaining databases and records

. Ongoing managing, updating, supporting, and maintenance of SAT intranet portal

4. Office Presentation:

. Ensure the reception area is clean, tidy, presentable, and stocked with necessary supplies required for both staffs and visitors

5. Customer Service:

. Serve as the first and primary point of contact for all visitors to reception, addressing their needs and resolving issues as they arise in a calm and efficient manner.

6. Functional Tasks:

. Serve as school's designated goods receipt officer

. Help coordinate, schedule, deconflict and manage appointments, calendar, and room scheduling to ensure smooth operations and utilization

. Ensure inventory accuracy, serviceability, availability at all times.

7. Other Tasks:

. Support and handle ad-hoc duties & tasks assigned by School Leaders, Administration Manager, and Operations Manager when needed.

Qualification:

. Minimally N Level with passes in both English and Mathematics. Preferably Higher Nitec / Diploma in Business / Management / Hospitality or its equivalent.

Experience:

. Minimum of 1 year of relevant experience as a receptionist and/or customer service agent

. Preferably candidates with experience working with youths and parents in an education institution setting.

Essential Skills:

. Administrative & office management skills

. Communications skills

. Computer & devices proficiency skills

. Customer service skills

. Mailroom support and distribution skills

. Organizational skills

. Professional and inclusive skills

. Time management skills

Candidate Profile:

. Ability to handle and support simple first-aid

. Ability to handle diverse individuals calmly and tactfully

. Confident in handling and dealing with any walk-in visitors

. Good communication and interpersonal skills

. Rational, pragmatic, logical, steadfast skills

. Ability to react quickly, understand situations, think outside of box, deescalate quickly, calmly and effectively

. Patience, caring, cheerful and good telephone etiquette