Admin Assistant (Operations)

Company Overview

Hiap Tong was established in Singapore since 1978. We provide complete solutions with cranes offering lifting services and haulage fleets for transportation, serving marine, petrochemical, and construction industries.

Job Summary

Hiap Tong Crane & Transport Pte Ltd seeks an Admin Assistant (Operations) to support customer service, manpower and equipment planning, documentation, and interdepartmental coordination in a fast-paced environment.

Responsibilities

• Respond promptly to customer enquiries to ensure clear communication and customer satisfaction
• Assist in planning, booking, and sourcing manpower and equipment to support operational needs
• Maintain accurate daily and monthly records of manpower and equipment bookings for reporting and tracking
• Prepare and manage operational documentation to support smooth workflow and compliance
• Coordinate tasks and information flow between various departments to enhance teamwork and efficiency
• Perform ad-hoc administrative duties to support daily operations and team requirements

Preferred competencies and qualifications

• Proficient in Microsoft Word and Excel to create and update documents and records
• Communicate effectively in English and Mandarin to liaise with Mandarin-speaking customers and workers
• Manage workload efficiently under fast-paced conditions and meet tight deadlines
• Deliver excellent customer service through clear communication and responsiveness

Other Information

• Working location: West
• Work schedule: 5.5 days per week
• Transport provided