Job Summary
We are seeking a responsible and detail-oriented Admin Assistant to support daily administrative operations, prepare quotations, respond to customer enquiries, and deliver excellent customer service.
Responsibilities
- Perform office administrative and invoicing tasks to support daily operations efficiently
- Prepare and issue accurate quotations promptly to facilitate sales processes
- Respond professionally and timely to customer enquiries via phone, email, and messaging platforms
- Provide excellent customer support by following up on customer requests and resolving issues
- Coordinate with internal teams to ensure smooth order processing and timely service delivery
- Maintain accurate and organized customer records, quotations, and documentation
- Assist with scheduling, filing, data entry, and other administrative duties to support team functions
- Prepare reports and complete additional tasks as assigned by management
Preferred competencies and qualifications
- Minimum Diploma in any discipline
- Previous experience in administration, sales support, or customer service
- Proficient in Microsoft Office applications
- Strong communication and interpersonal skills demonstrated through effective customer interactions
- Strong organizational skills with attention to detail to manage multiple tasks and deadlines
- Ability to multitask, prioritize work, and meet deadlines independently and collaboratively
- Positive attitude and customer-oriented approach
- Comfortable working in an SME environment
Work Week:
5 days / 5.5 days
