Prepare and send accurate invoices to both individual online customers and corporate clients and process incoming customer payments and receipts via bank or payment gateway.
Maintain customer accounts, update the accounts receivable ledger, and ensure records are accurate and up-to-date.
Monitor accounts receivable aging reports, follow up with customers on overdue payments, and resolve billing issues or discrepancies.
Prepare monthly mile redemption report and bill holding company for the total payment received via miles.
Handle bank reconciliation after bank receiving transactions are posted and other online payment reconciliation to reconcile AR account balances and identify and resolve any irregularities in transactions or payments.
In charge of cash collection reconciliation for inflight sales.
Monitor online chargeback cases for credit card payment.
Maintain AR balance sheet schedule.
Collaborate with clients, commercial, and other departments to ensure smooth and efficient financial processes.
Involve in AR daily operation, monthly and year end audit and ad hoc project.
Job Requirements
Diploma or Degree in Accounting, Finance, or related discipline.
AT least 2 years of working experience in Accounts Receivable (AR)
Knowledge of bank reconciliation, credit card chargeback handling, or online payment gateways in an e-commerce industry.
Proficient in Microsoft Excel and familiar with accounting software (e.g.Dynamic 365).
Strong attention to detail, accuracy, and ability to meet deadlines in a fast-paced environment.
Good understanding of AR processes, including invoicing, payment processing, reconciliation, and aging analysis.
Strong analytical and problem-solving skills to resolve billing discrepancies and payment issues.
Good communication and interpersonal skills to liaise effectively with customers, internal departments, and external stakeholders.
A team player with a positive attitude and willingness to take on new responsibilities or ad hoc tasks.
