Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our hotels team, that's exactly what you'll do every time you come to work! You will oversee the maintenance of precise records of all receivables from guests, tenants, concessionaires, credit card companies, online transactions, and employees. As an
Accounts Executive (Revenue Audit), you're not just driving financial accuracy and operational efficiency – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
As the Accounts Executive – Revenue Audit, you will be responsible for performing the following tasks to the highest standards:
- Audit the daily revenue figures, supporting reports and vouchers as well as audit the daily General Cashier's Report.
- Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported.
- Ensure all gifts or entertainment voucher are controlled as per the policy.
- Review all entertainment dockets and officers checks, ensuring that all are authorized and signed with the appropriate level of detail.
- Check that complimentary rooms have been appropriately authorized.
- Audit the telephone and internet interface reports to ensure all the respective revenue has been posted.
- Ensure the relevant Front Office and Outlet reports are printed, audited and filed in chronological order.
- Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys.
- Prepare rebate and allowance summary and rebate journal.
- Reconcile credit card charges between electronic credit card machine and point of sale system on a daily basis.
- Prepare daily revenue report for the Director of Finance / Financial Controller.
- Ensure that all concessionaires revenue is reconciled and recorded accurately.
- Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc. have been properly authorized.
- Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported.
- Record cashier overs / under in the relevant reports and followed up with the Outlet Managers or Front Office Manager.
- Follow up on any discrepancies, incomplete work or missing information with the relevant departments.
- Ensure all paid out vouchers have proper authorization, signatures and backup.
- Follow up with Revenue / Reservation team to ensure that no-shows are reviewed, and charges made accordingly.
- Audit the daily food and beverage report, verifying the cashier's remittance to the General Cashier's Report.
- Ensure that all restaurant and bar checks are properly accounted for and banquets and functions revenues are entered.
- To be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to.
- Ensure the accurate and timely input of data to the general ledger system.
- Conduct monthly house float and petty cash count and safety deposit boxes audit.
- Check and ensure that room variance reports are properly kept and interpreted, reporting any unreasonable variance promptly.
- Handle all requests and inquiries in a timely and efficient manner.
- Perform any additional tasks assigned to ensure that the department functions smoothly.
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In Addition, This Role Requires The Following Minimum Qualifications
- Diploma in Accounting, Finance, or a related field, or an equivalent combination of qualifications and relevant experience.
- Relevant experience in accounting, finance, or a similar role. Experience in the hospitality industry is an advantage.
- Good attention to detail with strong analytical and interpersonal skills.
- Ability to communicate effectively in English, both verbally and in writing, to perform the requirements of the role.
- Experience using accounting or procurement systems (e.g. Check SCM, SUN) is an advantage.
- Proficient in Microsoft Office applications, including Word and Excel.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you covered
- Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.
