Account Receivable

Key Responsibilities

• Sort, verify, and process invoices and related documents
• Check invoice accuracy, supporting documents, and system status
• Process void invoices and ensure proper documentation and filing
• Scan and upload documents into SAP system
• Organize and maintain AR records and filing
• Submit e-bills through customer billing portals where required
• Record incoming payments, including bank transfers, cheques, and other payment modes
• Follow up on missing invoices and coordinate with branches or internal teams
• Monitor open invoices and coordinate with sales or operations teams for resolution
• Prepare and send customer statements by post, email, or other communication channels
• Review reports and support month-end AR closing activities
• Maintain proper archiving of AR documents

Debt Collection Responsibilities

• Follow up on overdue accounts and outstanding payments
• Contact customers by phone, email, or messaging platforms to collect payment
• Issue payment reminders and monitor collection status
• Work closely with internal stakeholders to resolve disputed or delayed payments
• Escalate long overdue accounts when necessary
• Maintain professional customer relationships while ensuring timely collection

Requirements

• Diploma or equivalent qualification in Accounting, Finance, or related discipline
• Minimum 3 years of relevant AR experience
• Experience in debt collection / credit control is required
• Familiarity with SAP or other ERP/accounting systems preferred
• Good communication and negotiation skills
• Strong follow-up skills and sense of responsibility
• Proficient in Microsoft Excel and Microsoft Office
• Detail-oriented, organized, and able to work independently