Account Manager

Who We Are

We're Australia's leading telecommunications and technology company. With a global presence in more than 22 countries, we help businesses connect, innovate and grow.

Our purpose is to build a connected future so everyone can thrive. That means delivering world-class technology, secure global connectivity and exceptional customer experiences.

We're committed to making Telstra the best place to work and creating an inclusive environment where our people can do their best work and grow their careers.

The Opportunity

As a Senior Account Manager, you will play a pivotal role in growing Telstra's enterprise presence across Singapore and the broader region.

This is a hands-on, customer-facing sales role where you will own and grow a portfolio of strategic enterprise customers while actively identifying and pursuing new business opportunities.

You will partner closely with customers to understand their business strategies and technology priorities, positioning Telstra's global connectivity and digital infrastructure capabilities to solve complex challenges and unlock new opportunities for growth.

Success in this role comes from being on the ground with customers, building trusted relationships and driving high-value enterprise deals from prospecting through to close.

What You'll Do

As part of Telstra Enterprise - International Sales & Service, you will:

• Own and grow a portfolio of enterprise customers, driving revenue through strategic account management and proactive business development.
  
  
• Identify and pursue new business opportunities within existing accounts and across new enterprise prospects in Singapore.
  
  
• Build strong relationships with C-suite, IT, and business leaders, becoming a trusted advisor on their connectivity and digital infrastructure strategies.
  
  
• Lead commercial and technical discussions that articulate the value of Telstra's solutions including global connectivity, SD-WAN, IP VPN, MPLS, DIA, colocation and security services.
  
  
• Develop and execute account growth strategies and customer engagement plans to retain and expand core telecommunications and emerging technology revenue.
  
  
• Collaborate with solution specialists, product teams and technical experts to design compelling customer solutions and drive deal closure.
  
  
• Lead enterprise sales cycles from prospecting and qualification through negotiation and contract execution.
  
• Maintain strong customer relationships that drive high levels of satisfaction, loyalty and long-term partnership.

What We Offer

• Performance-related pay and strong earning potential
  
• Access to thousands of learning programs to help you level up
  
• A truly global organisation operating across 22+ countries
  
• Opportunities to work with leading enterprise organisations across the region
  
• Additional country-specific benefits shared during the recruitment process

About You

You are an experienced enterprise technology or telecommunications sales professional who thrives in a client-facing environment and enjoys building and growing strategic customer relationships.

You bring:

• 12+ years of enterprise sales experience, ideally within global telecommunications or technology services.
  
• Proven success selling enterprise connectivity solutions such as IP VPN, MPLS, DIA, SD-WAN or network services to large organisations.
  
• A strong track record in account management combined with new business hunting.
  
• Experience working with regional or global enterprise customers.
  
• Excellent communication, negotiation and relationship-building skills.
  
• The ability to confidently engage with C-level stakeholders and senior decision makers.
  
• A consultative, customer-focused sales approach with strong commercial acumen.
  
• Experience working within global telco or network providers such as Tata Communications, Colt, NTT, BT, PCCW or similar organisations is highly valued.
  
• Fluency in Mandarin is advantageous for engaging with Mandarin-speaking customers.

Why Join Telstra

At Telstra, you'll work with some of the world's leading enterprises, supported by a global network, innovative technology solutions and a collaborative team environment.

If you're passionate about enterprise sales, building trusted customer relationships and delivering meaningful outcomes for clients, we'd love to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment