The Account Manager is responsible for driving revenue growth by managing key customer accounts, identifying and developing new business opportunities, and delivering a high standard of customer satisfaction.
Our client is a global leader in advanced materials and process solutions for the semiconductor and electronics manufacturing industry. The company delivers innovative, high-performance products that support critical wafer fabrication and manufacturing processes, partnering with customers worldwide to drive technological advancement and operational excellence.
The Job
- Drive revenue growth by achieving assigned sales targets across the company's products and services portfolio.
- Develop and execute strategic account and territory plans to maximize customer engagement and business opportunities.
- Build, maintain, and strengthen relationships with key decision-makers and stakeholders across assigned customer accounts.
- Identify, evaluate, and secure new business opportunities while protecting and expanding existing customer accounts.
- Position the company competitively to retain existing business, win market share, and support customers future expansion initiatives.
- Serve as the primary point of contact for customers, ensuring timely communication on products, services, and business updates.
- Collaborate with cross-functional teams, including manufacturing, operations, and technical specialists, to resolve quality, delivery, and service-related issues, ensuring effective corrective actions and customer satisfaction.
- Leverage internal resources to address customer needs, support business development initiatives, and deliver effective pre- and post-sales technical and commercial support.
- Prepare and provide accurate sales forecasts, customer insights, and business performance reports to support strategic planning.
- Monitor market trends, industry developments, emerging technologies, and competitor activities to identify opportunities, assess competitive risks, and recommend appropriate business strategies.
- Act as the voice of the customer internally, advocating for customer needs while driving continuous improvement in service delivery and customer satisfaction.
- Support additional sales initiatives, projects, and responsibilities as assigned by Senior Sales Manager.
The Talent
- Bachelor's degree required; MBA or other relevant postgraduate qualification preferred.
- Minimum of 3 years of experience within the semiconductor industry, with exposure to product introduction, sales, marketing, and customer relationship management.
- Knowledge of semiconductor wafer fabrication manufacturing processes is highly preferred.
- Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint, with the ability to prepare technical sales presentations, reports, and data analyses.
Next Steps
Interested applicants, please send your updated resume to [Confidential Information]. Only shortlisted candidates will be contacted.
Gillian Yoong | Senior Consultant | EA Licence No.91C2918 | Personnel Reg No: R23116350
Gillian Yoong
Direct Line: +65 6697 7981
EA License No: 91C2918
Personnel Registration Number:R23116350
