Client relationship management:Serving as the main point of contact for clients, addressing their needs and concerns, and ensuring their long-term satisfaction.
Account growth:Working to expand existing client accounts through upselling and cross-selling opportunities.
Strategic planning:Developing strategies to achieve client and company goals, and ensuring alignment between client expectations and company services.
Internal liaison:Acting as a bridge between clients and internal teams to ensure needs are met effectively.
Sales and retention:Focusing on retaining existing clients and meeting sales targets.