Brief Summary
Join a dynamic team dedicated to managing innovative B2B2C Loyalty and CRM programs. This role focuses on the execution and enhancement of program operations, fostering collaboration for impactful results.
Responsibilities
- Oversee Loyalty and CRM Programs through all stages from design to deployment. Ensure timely execution of marketing initiatives that align with client expectations. Manage day-to-day operations and program management for client accounts. Coordinate and plan all program activities and related communications. Deliver insights and reports on program performance and campaign activities. Establish and manage program targets to achieve desired outcomes.
Requirements
- Bachelor's degree or equivalent qualification. Minimum of 2 years of experience in a marketing agency setting. Familiarity with digital, social, and email marketing strategies. Proficient in CRM/Loyalty, marketing, and automation tools. Strong ability to conceptualize, plan, and execute promotions and campaigns. Competent in oral and written communication. Experience with project management tools, including PowerPoint and Excel. Knowledge of Data Analytics tools such as Power BI and Tableau. Proven ability in managing communications with clients and agencies. Strong understanding of client expectations and project timelines. Creative approach to user experience design. Ability to manage multiple projects under tight deadlines while collaborating effectively with internal teams, agencies, and clients. Excellent problem-solving skills within a team-oriented environment.
