Account Manager

We deliver customer value with tailor-made IT infrastructure solutions and outstanding expertise.

Datwyler IT Infra is an internationally established company with headquarters in Switzerland and affiliates in Europe, the Middle East and Asia. Our company delivers first-class IT system solutions, products and services for data centres, fibre optic networks (campus, FTTx) and smart buildings. Datwyler was founded more than 100 years ago and employs a workforce of around 900 people.

Department: Sales – IT Infrastructure

Reporting To: Head of Sales (IT), APAC

Location: Singapore

Employment Type: Full-time

1. Position Summary

The Account Manager is responsible for driving profitable revenue growth and strengthening Datwyler's market position through the effective management and development of assigned customer accounts.

The role focuses on building strategic customer relationships, identifying new business opportunities, increasing wallet share, and positioning Datwyler as the preferred IT infrastructure partner.

The successful candidate will be responsible for managing the entire sales cycle from account planning and opportunity identification through proposal development, negotiation, project execution support, and customer retention.

This role requires a strong blend of relationship management, business development, commercial acumen, solution selling capability, and sales execution excellence.

2. Key Responsibilities

• Develop and grow assigned customer accounts.
• Identify and pursue new business opportunities and projects.
• Build strong relationships with end-users, consultants, contractors, and system integrators.
• Manage the full sales cycle, from prospecting to project closure.
• Prepare proposals, negotiate contracts, and drive profitable growth.
• Maintain accurate sales forecasts and pipeline management in SAP Sales Cloud.
• Collaborate with internal teams to deliver customer-focused solutions.
• Monitor market trends and competitor activities.

3. Qualifications & Requirements

Education & Experience

• Diploma or Bachelor's Degree in Engineering, Information Technology, Telecommunications, Business Administration or related Technical Disciplines
• Minimum 5–8 years of successful B2B sales experience.
• Minimum 3–5 years in Account Management.
• Experience in IT Infrastructure, Structured Cabling, Data Centres, Networking, or Connectivity Solutions.
• Strong relationship-building, negotiation, and presentation skills.
• Self-driven, results-oriented, and customer-focused.

Core Competencies

• Strong communication and stakeholder management skills
• Proven ability to build and leverage professional network
• Ability to operate effectively cross functional and complex environment
• Proactive, Self-driven, and solution-oriented mindset
• Strong business acumen with strategic perspectives

4. Why Join Us

• Be part of a global technology leader with over 100 years of innovation.
• Exposure to regional and strategic projects.
• Collaborative and entrepreneurial working environment.
• Opportunities for professional growth and career development.

We offer a diverse and global work environment

As an internationally active company, Datwyler IT Infra offers a wide range of job profiles and career opportunities. We encourage ambitious individuals to approach their tasks with commitment and enthusiasm, to grow and to exceed expectations. This empowers all employees to shape their own work and actively influence it.

At Datwyler, we encourage our employees to contribute their talents in a global environment and to continuously develop them. Our employees are the heart of the company. We treat each other with respect, trust and loyalty. Mutual appreciation is our top priority.

datwyler-itinfra.com