Account Manager, Corporate Risk

What makes Lockton stand apart is also what makes us better: independence. Our private ownership empowers our 13,100+ Associates doing business in over 140+ countries to focus solely on clients risk and insurance needs. With expertise that reaches around the globe, we deliver the deep understanding needed to accomplish remarkable results.

The Role:

• Understand clients business and risk profile, exposures, needs, expectations and to provide appropriate advice / recommendation on insurance coverage, insurance programme structure and retention strategy.
• To build and maintain ongoing relationships with existing clients includes scheduling and attending meetings and risk survey if any.
• Assist clients in the event of major claims and ensure overall claims service provided based on Lockton's standards.
• Implement, monitor and control the renewal procedure.
• Assist with the resolution of service issues with clients, insurers and global associates.
• Preparation and issuance of Quotation/Placement Slips, Insurance Summary based on agreed terms and conditions with Insurers.
• Checking of policy/endorsement/invoice to ensure that it is accurate prior to forwarding to clients.
• Ensure prompt and accurate invoicing and that clients understand the Lockton cash collection terms, monitor, follow-up and resolve debtor queries in a timely manner to ensure prompt payment of premiums and fees.
• Keep abreast of insurance market and products/coverage developments and communicate to appropriate Associates/clients.
• Manage and co-ordinate global insurance programmes and liaison with our producing office, partner network and associates worldwide on prompt and accurate manner.
• Ensure all activities that are undertaken are compliant with regulation and Lockton's internal standards and procedures.
• Assist Head of Department with the development and implementation of internal controls and procedures to assure the performance of Associates within the unit, if required.
• Manage and maintain market relationships at both operational and strategic level.
• Identify opportunities for expanded or new business.
• To identify and cross-sell the inter-department services which Lockton is able to provide.
• Maintain renewal income to at least budgeted levels and in line with set and agreed personal objectives.
• Proactively review, together with the appropriate Associates, any cases identified as vulnerable, at risk, or where there are concerns regarding the client relationship, and implement, monitor, and oversee the appropriate action plan.
• To provide support to our global associates in preparing reports or presentations promptly and accurately.

Why Join Us

Lockton is built on a culture of trust, collaboration, and long-term thinking. We invest in our people, value diverse perspectives, and empower individuals to take ownership - creating an environment where you can do your best work and build a lasting career.