Sales and Business Development
- Conduct high-volume outreach via calls, emails, and social media to generate qualified leads.
- Collaborate closely with the marketing team to execute outbound prospecting strategies and campaigns.
- Research and identify new business opportunities by studying industry trends and our service offerings.
- Qualify prospects through discovery calls, needs assessments, and schedule meetings with key decision-makers.
- Attend in-person or virtual meetings to pitch solutions and generate business across all Groundup.ai markets.
- Prepare and deliver customized proposals tailored to each client's industry and challenges.
Client Relationship Management
- Act as the primary contact for new and existing clients, building strong and trust-based partnerships.
- Ensure client satisfaction by providing ongoing support, addressing concerns promptly, and ensuring successful -onboarding.
- Educate clients on the features and benefits of Groundup.ai solutions to maximize their adoption and ROI.
Strategic Account Planning
- Develop and execute strategic plans for key accounts to foster long-term relationships and identify upsell or cross-sell opportunities.
- Collaborate with internal teams-including product and engineering-to relay client feedback and advocate for improvements.
- Maintain accurate sales pipeline data, forecasts, and client insights using CRM and analytics tools.
- Track and report on sales KPIs, client health metrics, and retention data.
Requirements
- Proven experience in B2B sales, account management, or business development (preferably in SaaS, AI, or industrial sectors).
- A self-starter with a growth mindset, strong business acumen, and excellent communication skills.
- Comfortable engaging with mid-to-senior-level decision-makers across engineering, operations, and C-suite levels.
- Ability to work cross-functionally and thrive in a fast-paced, agile environment.
- CRM proficiency (e.g., HubSpot, Salesforce) and strong presentation skills.
