Sprout Social is looking to hire an Account Executive, Enterprise for the Sales & Customer Experience team, based in Singapore.
Why join Sprout's Sales & Customer Experience team
The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today's most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact.
You'll join a high-performing, collaborative team made up of some of the brightest minds in the industry, working with iconic brands like Canva, Minor Hotels, Converge ICT, BDO Unibank. Just as importantly, Sprout is a place where your growth matters. You'll have the freedom to shape your career, explore new paths, and build toward what's next, with a team that's invested in helping you get there.
What you'll do
- Prospect, develop and close sales opportunities with both new logos and existing customers in the enterprise segment.
- Own your numbers - consistently meet and exceed your activity goals (prospecting and meetings completed) to build a fruitful pipeline that will provide consistent quota retirement
- Establish deep relationships within your book of business through multi-threading, achieving both executive or VP level and end user engagement
What you'll bring
Sprout Social is looking for a highly driven and tech-savvy Account Executive with strong business acumen to join our APAC sales team. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to find and close new business.
These are the minimum qualifications that our hiring team is looking for in this role:
- 4+ years of closing experience in B2B SaaS sales
- Proven success selling/cross-selling to enterprise organizations (1,000+ global employees)
- Ability to manage a large number of prospective accounts and identify problems, opportunities and consultatively provide solutions for each of them
- Experience selling to Singapore market
- Track record in driving net new business
Additionally, these are the preferred qualifications that would indicate a particularly strong candidate:
- Proficiency in MEDDICC or similar structured sales methodologies to drive forecast accuracy and deal execution
- Fluency in Thai is advantageous
- Experience building relationships, presenting and selling to senior level decision makers across multiple functions
- Experience working with internal partners and cross-functional stakeholders to increase deal momentum and exceed both prospects and customers expectations
How you'll grow
Within 1 month, you'll plant your roots, including:
- Complete Sprout Social's new hire training & onboarding program alongside other new Sprout team members. You'll gain a broader understanding of our products and how your role fits into the organization.
- Partner with Enterprise Leadership to define key success metrics for your role and how you will measure against them.
- Meet with current members of the Enterprise Sales team individually to understand what's working, what's not, and gather learnings to implement into your role.
- Shadow Account Executives on calls live or through Gong to learn sales strategies and positioning.
- Dive right into our platform to learn about what makes our platform unique, how our solution impacts business objectives and why customers love our solutions.
- Learn Sprout's go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.
- Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field.
- Complete a demo and written certification to ensure comprehension.
- Learn Sprout's existing customer sales process by shadowing your peers.
Within 3 months, you'll start hitting your stride by:
- Meet with all your existing customers within the book of business and begin the process of building relationships with key strategic stakeholders.
- Identifying the top 20-25% of new logo opportunities within your book of business to create focus and execution in your weekly prospecting activities.
- Understand the language of all your customers and where we can expand our offerings by expansion into new business units or increasing utilization of our platform with existing customers.
- Own your numbers - consistently meet and exceed your activity goals to build a fruitful pipeline that will provide consistent quota attainment after ramp.
- Co-build account & territory plans with your BDR &, Solutions Engineers teammates.
- Regularly meet with your BDR to define a relationship that ensures seamless communication and coordination on all net new business generation and expansion opportunities.
- Conduct active research leveraging all available tools and data sources to understand your customers brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.
- Gain a solid understanding of your customer's internal transitions and mitigate the risk of customer churn.
Within 6 months, you'll be making a clear impact through:
- Have built solid relationships at the C-Level with existing customers within your book of business.
- Have built strong internal relationships with your peers, customer success, professional services, solutions engineering, our legal partners and others who will take part in your deal cycles. You will have a deep understanding of each team's partnership expectations and service level agreement..
- Have built 4X your monthly quota target of net new logo pipeline.
- Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.
- Consistently achieve your monthly and quarterly revenue targets.
Within 12 months, you'll make this role your own by:
- Mentor and develop your BDR to become best in class at their respective functions and further advance their skill sets and career trajectory.
- Step up as a peer leader to share best practices across the organization and help others grow from your experiences.
- Consistently meet and exceed monthly activity, pipeline and new business metrics.
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
Our Benefits Program
We're proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive benefits program designed for the competitive Singapore market:
- Comprehensive Private Health: 100% premium coverage for you and your eligible dependents through Cigna, including robust medical, dental, and vision benefits.
- Stock Ownership (RSUs): Eligibility for Restricted Stock Units (RSUs), giving you a direct stake in our company's success.
- Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
- Generous Paid Time Off: 25 days of annual leave, 14 sick days, plus 11 public holidays and additional company-wide Rest & Recharge (R&R) days.
- Annual Lifestyle Stipend: An annual $700 USD fund to spend on your physical, mental, and financial well-being.
- Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
- Charitable Giving: A company match for your donations to eligible organizations.
.This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.
Candidates for this remote work opportunity must be based in Singapore. If you are based in another location withinAPAC,we aren't able to hire in your location at this time.
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