Account Director

About the Role

Reporting remotely to the global Director of Client Success, we are looking for a highly organized and cooperative Senior Account Manager or Account Manager based in Singapore. In this role, you will support our partnership with a major, global travel tech platform across key APAC markets (primarily India and Japan, with future scope for Korea and Australia).

You will work closely with our North American team and act as a regional extension of the business-supporting client services, media planning coordination, campaign management, and day-to-day stakeholder communication across APAC markets.

This role is primarily remote/home-based, with occasional in-person collaboration expected at the client's Singapore office (approximately one day per week, depending on business needs). Over time, there may also be opportunities to support additional APAC clients and contribute to broader regional growth initiatives.

Key Responsibilities

• Account Stewardship: Support the day-to-day management of the key travel tech account across APAC markets.

• Relationship Building: Build strong, trust-based working relationships with client stakeholders and internal global teams.

• Project Coordination: Coordinate meetings, project timelines, deliverables, performance reporting, and campaign updates.

• Cross-Border Communication: Help ensure seamless, timely communication between APAC stakeholders and the North American headquarters.

• Campaign Execution: Assist in the development and execution of integrated media campaigns across digital, social, OOH, airport media, CTV, and other regional channels.

• Operational Alignment: Coordinate campaign materials, approvals, timelines, and regional market requirements.

• Insights & Reporting: Support performance reporting, campaign analysis, and presentation development, while contributing valuable market insights and planning recommendations.

• Global Collaboration: Participate in regular virtual meetings with international colleagues and clients, showing flexibility for occasional early morning or evening calls to bridge time zone differences.

To Be Successful In The Role

• Experience: 4-7 years of experience in account management, client services, media planning, advertising, or marketing.

• Professional Background: Experience working within a media agency, advertising agency, or client-side marketing environment.

• Project Management: Strong organizational and project management skills with a proven ability to manage multiple projects and stakeholders simultaneously.

• Location: Based in Singapore and legally authorized to work there.

• Adaptability: Comfortable working independently in a remote/hybrid environment.

Preferred Qualifications:

• Experience supporting regional or multinational clients with a general familiarity of APAC media markets.

• Hands-on experience with digital media, integrated marketing campaigns, or media planning.

• A strong personal or professional interest in travel, technology, and consumer marketing categories.

• Outstanding presentation development and client-facing communication skills.

• Prior experience with the Japanese media industry and/or Japanese business language capabilities would be a significant asset for this position.

You Will Be Able to Demonstrate:

• A proactive, dependable, and detail-oriented approach to your work.

• An ability to act as a cooperative, team-oriented relationship builder.

• Comfort working across diverse cultures and international time zones.

EA License No.: R1326872

Agency License No.: 11C4388

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