6m Customer Support Specialist (Packaging Material / Production Planning) #HFT

Client & Account Management

. Serve as the primary point of contact for clients on redressing instructions and packaging requirements.

. Review, clarify, and validate client requests to ensure feasibility and compliance.

. Prepare mock-ups, draft proposals, and support clients through the approval process.

. Manager client accounts by tracking deliverables, timelines, and documentation.

Redressing Coordination

. Draft clear, accurate Redressing Instructions (RI) for production use.

. Work closely with the production team to assess feasibility of redressing activities.

. Coordinate changes, updates, and maintain version control for RIs.

. Assist production in troubleshooting redressing issues and providing clarification.

Inventory & Material Management

. Monitor and manage client-owned packaging material inventory.

. Track material consumption, shortages and replenishment requirements.

. Prepare and share material status reports with internal stakeholders and clients.

Cross-Functional Collaboration

. Liaise with production, QA, supply chain, and warehouse teams to ensure smooth execution of redressing operations.

. Support audits, compliance checks, and documentation related to packaging material activities.

Requirements:

. Diploma or Degree in Business, Supply Chain, Engineering or a related discipline.

. Proven experience in packaging, supply chain, production coordination, or account management role.

For interested candidates, please submit your latest resume to [Confidential Information]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599