6723-Admissions Manager [ Student Recruitment | Education Industry ]

Admissions Manager

Working Time: Monday to Friday, 8.30am - 6pm
Working Location: Haw Par Villa (Nearest MRT)
Salary: $5500 - $6500

Overview and Objective of the Position

The Admissions Manager provides management and leadership of the admissions staff and is
responsible for assessment processes associated with applications from prospective international
and domestic students. This involves agent relationship management, compliance with the
legislative framework and efficiently managing the admissions and recruitment processes.

Job Duties:

• Achieve the Campus admission and enrolment targets by managing and directing the process of admission of domestic and international students, ensuring the delivery of efficient service in relation to assessment, offer letter turnaround, issuance of student contracts, application of student's pass and other follow-up work with the Marketing and Admissions team
• Analyse recruitment related data to measure achievements against the Campus strategic initiatives and to inform strategic decision-making
• Ensure the efficient and effective operation of the admissions team by monitoring staff performance against agreed standards, ensuring staff training is available to meet on-going needs and continuously reviewing internal office systems and processes to ensure high standards of performance are maintained
• Conduct market and competitor research to inform and review admission requirement and process to ensure the Campus competitiveness
• Prepare reports, proposals and strategic policy advice on recruitment, admissions policy, admission trends and future directions
• Plan, develop and review critical admission functions in consultation with the Marketing and Admissions teams and Campus staff to ensure the provision of excellent customer service to students, agents and other stakeholders of the Campus
• Assess applications and manage admissions workflow and collaborate with colleagues to achieve quick turnaround of applications and enquiries
• Manage all admissions processes for online applications and use of CRM, student management system and any other online or software solutions that are required for admissions
• Coordinate the creation of student admissions files
• Provide a customer focused quality evaluation and advisory service to prospective and current students, agents and the public, generally on all aspects of the Campus admissions requirements, policies, procedures, and entry pathways
• Maintain credible and strong relationships with counterparts of internal stakeholders, education agents, and external stakeholders such as the Singapore immigration and Checkpoints Authority
• Monitor advice from the authorities and regulatory entities regarding changes and amendments to student's pass requirements and keep relevant departments informed of these changes
• Ensure admission processes and policies are compliant with internal and external regulatory framework including EduTrust requirements
• Monitor Admissions team training needs to ensure ongoing operational effectiveness and to provide professional development opportunities

Job Requirements:

• Familiarity with lead automation systems, student management system, Studylink, Salesforce, Microsoft Dynamics or Power BI
• Extensive work experience in the international education industry or related area
• Extensive knowledge of the Singapore Higher Education regulatory environment and EduTrust requirements
• Experience in the implementation of successful student recruitment strategies

WhatsApp: +65 9642 0989 (Han)

Email: [Confidential Information]

Chaw Chiaw Han, Reg No:R22106723

The Supreme HR Advisory Pte Ltd, EA No:14c7279