2025 Bloomberg Customer Support Representative Early Professional Program (Japanese Speaker) Dec 2025
Description & Requirements
The Company:
- Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world.
- A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas.
- The company delivers data, news and analytics through innovative technology and provides real-time financial information to more than 325,000 subscribers globally.
In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best.
What's The Role
- Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals
- If so, join the Bloomberg Customer Support team, which is a key part of our User Support business.
As a Bloomberg Customer Support professional, you have two critical focus areas:
- To provide excellent customer service to a broad range of clients
- Ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues
Responsibilities include:
- Installation and setup of Bloomberg software, license, and logins
- Configuration of proprietary hardware (such as biometric authentication device and keyboards)
- Technical & login support for our mobile and desktop applications, over the phone, email and via Bloomberg Instant Messaging
- Proactive outreach to clients for licenses, hardware, and software setups
- Collaborate with internal teams across regions to resolve complex issues
- Provide clients with technical training on the Bloomberg Terminal
- Work as part of our 500 strong distributed team, supporting clients in more than 15 languages
Who you are:
- You come to work with a purpose, understand the fast-paced environment our clients work in, are curious and take pride in being customer service driven
What's in it for you
- 8-week training program covering Bloomberg products and services, our clients, global financial markets, product setup, and troubleshooting
- Career development opportunities through project involvement
- Opportunity to explore diverse career paths across Analytics & Sales, Data, Technical Support, Finance, Enterprise Services, and Corporate Admins
This is an entry-level role where you'll need to have:
- A minimum of a Bachelor's degree (or above) and the ability to start in Dec 2025
- Up to 2 years of full-time work experience
- Business proficiency and fluency in English and Japanese
- Ability to provide outstanding customer service through live, interactive media
- Demonstrable interest in financial markets or technology
- Exposure to customer support/stakeholder management
- Willingness to learn new technologies and ability to retain information
- Attention to detail, multitasking, and problem-solving skills
- Interest in progressing a career within Bloomberg
We'd love to see:
- Curiosity to identify, research, and resolve customer tech, software and hardware issues
- Awareness of data management, privacy, and information security
- Aptitude to work within highly connected and software-based systems
You'll need to be able to:
- Occasionally work weekends or on a bank holiday (weekday off in lieu)
Please note:
- This is a two-stage application process. After your main application, you'll receive an online assessment which is required for consideration.
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/
Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.
