We are seeking an experienced People Operations professional to oversee Employee Life Cycle (ELC) operations and Risk & Governance activities within a regulated financial services environment. This is a hands-on individual contributor role that operates with a high degree of independence, while providing guidance to junior team members.
Key Responsibilities
- Lead end-to-end employee lifecycle operations including onboarding, transfers, employee changes and offboarding.
- Oversee employee queries, HR documentation, benefits and leave administration, ensuring timely and accurate delivery within established SLAs.
- Manage Singapore work pass applications, renewals and cancellations, ensuring compliance with regulatory requirements.
- Ensure employee data, HRIS records and reporting are accurate, complete and properly maintained.
- Oversee HR operational queries through shared mailboxes and HRIS helpdesk channels.
- Drive continuous improvement and standardisation of People Operations processes, procedures and controls.
- Support Risk & Governance activities, including policy governance, operational risk assessments, controls and remediation of identified gaps.
- Support MAS-related governance requirements, internal/external audits, regulatory reviews and compliance initiatives.
- Maintain audit-ready documentation, governance records, SOPs and appropriate operational controls.
- Identify and escalate material operational risks, recurring issues, data quality concerns and control weaknesses.
- Support HRIS enhancements and process changes, ensuring appropriate governance, data protection and control considerations.
- Provide operational guidance and support to junior People Operations team members.
Requirements
- Minimum 6-8 years of HR/People Operations experience.
- Strong hands-on experience across Employee Life Cycle operations.
- Risk & Governance experience within the financial services sector is highly preferred.
- Familiarity with policy governance, MAS/MOM requirements, audits, operational risk and process controls.
- Experience with work pass administration, HRIS and employee data management.
- Strong stakeholder management, communication and problem-solving skills.
- Able to work independently in a hands-on operational role.
- Prior team management or mentoring experience would be an advantage.
Interested applicants please email your resume to [Confidential Information]
Ivy Tham Yi Ru (R1104692)
Recruit Express Pte Ltd (EA Number: 99C4599)
