12 Months Fraud Investigation Analyst (Bank) NJN

Raffles Place

9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday

. Conduct end to end investigations into card scam and fraud related cases, ensuring timely review, analysis and resolution.

. Analyse case information, transaction patterns and operational data to identify fraud trends, anomalies and potential risk indicators.

. Perform data extraction, consolidation and validation using advanced Microsoft Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, Macros and complex formulas to support investigations, reporting and operational analysis.

. Prepare investigation reports with findings, recommendations and supporting documentation and do presentations to internal stakeholders.

. Generate regular and ad hoc reports, dashboards and management information to support business decisions, case tracking and fraud monitoring.

. Liaise with the Singapore Police Force (SPF) by providing information and supporting documents required for scam related investigations.

. Maintain accurate case records and perform administrative activities related to fraud investigations.

. Identify opportunities to improve reporting processes, data accuracy and operational efficiency through automation and process enhancements.

. Support any other projects or duties as assigned.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.