Tengah Plantation
Monday- Friday, 8.30am -6pm
(May be required to work beyond 6pm and during weekends when necessary, only during peak period)
Job Description
- Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters
- Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc. in the system
- Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database
- Actively collaborate with various stakeholders and teams when handling issues
- Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions
- Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports
- Generate reports for various stakeholders
- Any other duties as assigned
Job Requirements:
- Minimum Diploma in related fields
- Prior experience in customer service or a related role
- Highly proficient in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets.
Jessica Nguyen Huynh Thanh Truc
CEI Reg. No. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
