Raffles Place
9am to 6pm (Mondays to Fridays)
Up to $5k + Completion Bonus
Responsibilities
- Serve as the primary point of contact for customers to manage scam allegations.
- Lead thorough, unbiased, and timely investigations into scam allegations, ensuring a fair and objective assessment of the facts.
- Analyse and synthesise evidence and documentation to identify patterns and trends, and provide well-reasoned recommendations based on the findings.
Requirements
- Minimum 2 years customer service experience over the phone in banking/financial sector + some experience with complaints/fraud related
Jessica Nguyen Huynh Thanh Truc
CEI Reg. No. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
