Job Scope:
- Assist to answer phone and email enquiries from customer care, intermediaries and internal stakeholders
- Ensure timely receipting performed for all payment modes in system
- Initiate and support system enhancement and User Acceptance Testing to improve efficiency and effectiveness of the department's work process
- Perform giro collection & credit card recurring for GI products
- Perform credit card charging for GI products
- Perform accounts reconciliations and allocations
- Resolving customer queries and enquiries in relation to their accounts
- Timely in clearing unreconciled premium collection in bank statement and SOA
- Developing and maintaining strong relationships with both internal and external stakeholders
- Other ad hoc administration duties
- Undertake any other duties as may be assigned by managers
Requirements:
- Min Diploma and above with 2-3 years of relevant experience
For interested candidates, please send your updated resume:
Email: [Confidential Information]
Whatsapp: +65 96272860
Angela Teh Ling Wei
(CEI No.R1104464)
Recruit Express Pte Ltd
EA License No. 99C4599