1 Year Contract AVP, Client Service Manager/ARM (Corporate Banking) #BLM

Jobs Responsibilities

. Act as first point of escalation for senior regional clients on service, operational, and transactional matters

. Drive timely resolution of critical issues by coordinating with internal teams across operations, technology, product, and compliance

. Monitor recurring issues, conduct root cause analysis, and implement process improvements

. Manage regional client queries on banking services, cash management, and operational processes with clear and consistent communication

. Liaise with country teams to deliver aligned, unified regional responses and client communications

. Design tailored solutions and identify cross selling opportunities across Transaction Banking, liquidity, and FX

. Conduct regional service review meetings and prepare performance metrics, service levels, issue logs, and transaction trends

. Gather client feedback, document outcomes, track commitments, and ensure follow up actions are executed

Job Requirements

. Strong client relationship and senior stakeholder management

. Knowledge of cash management products and market practices

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

[Confidential Information]

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.