Senior Manager - Contract Logistics

Singapore

Ryan Owen Associates is exclusively partnering with a well-established international logistics group to appoint a Senior Manager, Contract Logistics for its Singapore operations.

This is a key leadership opportunity for an experienced contract logistics professional to oversee complex, multi-site operations, strengthen customer partnerships and drive operational excellence across the business.

Responsibilities

Lead contract logistics operations across multiple sites and customer accounts, ensuring service, safety, quality and productivity targets are consistently achieved.
Manage, coach and develop operations managers and site leadership teams, fostering a high-performance and accountable culture.
Drive operational transformation, process improvements, system implementations and continuous improvement initiatives.
Establish and monitor operational KPIs, identify performance gaps and implement appropriate corrective actions.
Build and maintain strong relationships with key customers, resolve operational challenges and support account growth and retention.
Manage operational budgets, control costs and contribute to financial planning and forecasting.
Support new customer implementations, tenders and operational solution design.
Ensure compliance with contractual requirements, company policies, safety standards and relevant regulations.
Prepare operational reviews and provide clear performance insights and recommendations to senior leadership.

Qualifications

Bachelor's degree in Logistics, Supply Chain, Business or a related discipline.
Approximately 12–15 years of experience in contract logistics or supply chain operations.

Required Skills

Proven experience leading multi-site operations and managing operations or site leadership teams.
Strong leadership, stakeholder management and change management capabilities.
Commercially minded, analytical and confident in managing budgets and operational performance.
Strong customer-management, communication and problem-solving skills.
Experience with Warehouse Management Systems.

Preferred Skills

Exposure to Lean, Six Sigma or other continuous improvement methodologies would be advantageous.

For a confidential discussion, please contact Sanjay Eligeson at Ryan Owen Associates.