Shopify, Customer support KPIs, Gorgias, Queue Management, Operational reporting, Rostering, Logistics teams, Workforce Planning, Fulfilment partners, Subscription management platforms, Escalations, 3PLs

risk awareness, Resource Management, Team Management, team-building, logistics processes, prioritisation, Business Acumen, coaching, International Trade, Import Export

Microsoft Office, After-Sales Service Operations, Forecasting, Leadership, Analytical Skills, Continuous Improvement, Customer Service, Workshop Management, Business Reporting Tools, Process Optimization, Resource Planning, Performance Management

Microsoft Office, Service Delivery, Recruiting, Administration, Leadership, Supply and Logistics, Customer Service, Customer Satisfaction, Customer Loyalty, Driving License, Inventory Management, Interpersonal Skills

Slas, Marketplace operations, Seller centre tools, CSAT, TikTok Shop operations, Campaign mechanics, Platform escalation processes, Fulfilment requirements, Refund and return handling, Service metrics, Process-oriented mindset, service recovery, Customer Service Management, Operational discipline, Assortment and content setup, Quality Monitoring

3PL experience, Minimum 5 years of relevant working experience in logistics