This role is responsible for the end-to-end administration and governance of sales incentive compensation programs, ensuring accurate, timely, and compliant commission processing. The incumbent serves as the primary owner of sales incentives operations, partnering closely with Sales, Finance, HR, and Sales Operations to deliver reliable incentive payouts, maintain data integrity, and provide actionable performance insights. In addition to compensation administration, the role supports key Sales Operations activities including sales forecasting, business performance reporting, and operational review cadences.

Commission Operations Ownership

Own the end-to-end commission cycle (monthly/quarterly) including accrual calculations to ensure accurate and timely payout processing.
Interpret and apply complex commission plans, including crediting rules, adjustments, and exceptions
Validate and reconcile sales data across Salesforce/CRM and finance systems prior to payout approval
Manage commission statements and provide transparency into earnings and calculations

Analytics & Business Insights

Develop dashboards and reports on sales performance, quota attainment, and commission payouts
Reconcile commission data against financial results to ensure consistency and audit readiness

Data Governance & Process Control

Ensure data integrity and consistency across CRM, compensation systems, and financial data sources
Establish robust validation checks, audit processes, and reconciliation controls
Maintain documentation for commission plans, sales crediting rules, and calculation methodologies

Requirements

Bachelor's degree in finance, Accounting, Business, or related field
Minimum 5 years of experience in sales compensation, finance, sales operations, or data analytics
Advanced Excel skills (modeling, complex formulas, large dataset handling)
Working proficiency in BI tools for dashboarding and reporting
Strong understanding of financial processes (accruals, reconciliation, close cycles)
Singaporeans only

Sales Operations Analyst (12 months Contract)