We're looking for a Junior UI/UX Designer (1-2 years experience) who is excited to grow into designing next‑generation digital experiences, including AI‑assisted and chatbot interactions. You'll work on core UX tasks-research, flows, wireframes, prototypes-while also learning how conversational interfaces shape user behaviour and service journeys.

This role is ideal for someone with strong UX fundamentals who's curious about how AI can enhance user experience, and who wants to explore conversational design from an end‑user perspective (no technical AI background required).

What You'll Do

Design intuitive UI/UX experiences across web and mobile touchpoint
Map user journeys, create wireframes, prototypes, and interaction flows
Support the design of simple conversational experiences (chatbot flows, prompts, fallback paths)
Translate user and business needs into clear, user‑centric design solutions
Work closely with product managers, business teams, and engineers to deliver cohesive experiences
Participate in requirement gathering, design discussions, and usability reviews
Analyse user feedback and conversation data to improve interaction quality
Contribute to design documentation, standards, and best practices

What You Bring

1-2 years of experience in UI/UX Design, Product Design, or Interaction Design
Strong fundamentals in user‑centered design and design thinking
Good communication, storytelling, and UX writing skills
Curiosity about AI, chatbots, and how users interact with conversational interfaces
Basic familiarity with prompts, LLMs, or generative AI tools (nice to have, not required)
Ability to work independently with cross‑functional teams
Comfortable navigating ambiguity and iterating quickly

Bonus Points

Experience with chatbot platforms or conversational UI
Understanding of responsible AI or AI limitations
Experience designing customer service or self‑service digital journeys
Interest in data‑driven design and optimisation

UI/UX Designer | Digital & Conversational Experiences