Networking Concepts, Patch Management, Vpn, Lan, Hardware Troubleshooting, Microsoft Teams, Wi-Fi, Software Deployment, endpoint management, Microsoft 365 applications, Microsoft Windows environments, AV conferencing systems, Zoom

Crestron, Software Applications, Cisco, Operating Systems, audio visual systems, peripheral devices, Poly, video conferencing platforms, Microsoft Teams Rooms

8d problem solving , Process validation and verification, Understanding of ESD handling requirements, Product testing and validation, Reading electrical schematics and technical drawings, Root cause analysis and failure analysis, Reliability Testing, Hardware and electronic troubleshooting, Familiarity with Windows and Linux operating systems, Microsoft Office Applications