Who are we

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you—because when you feel valued, you're empowered to do your best work.

Job Summary

The Critical Facilities Engineer III supports the operation, maintenance, and reliability of mission-critical data center infrastructure. This role performs a broad range of maintenance and operational activities while applying technical knowledge and established procedures to resolve issues and support site operations. Working as part of a collaborative team, the engineer helps ensure safe, reliable, and efficient operations while continuing to develop expertise across critical facility systems.

Responsibilities

Facility / Infrastructure Maintenance

Perform preventive and corrective maintenance on facility systems and equipment to support reliable operations.
Carry out repairs, inspections, and installation activities across facility infrastructure in accordance with established procedures and safety standards.
Monitor the Building Monitoring System (BMS) and respond to alarms by investigating issues and supporting resolution efforts.
Support the operation and maintenance of critical infrastructure, including electrical, mechanical, cooling, plumbing, fire suppression, and life-safety systems.
Assist with energy efficiency and sustainability initiatives by identifying opportunities and supporting implementation activities.
Perform day-to-day operational tasks independently while seeking guidance on more complex or unfamiliar situations.

Vendor Support

Coordinate with vendors and service providers performing maintenance activities within the data center.
Support the work approval process, including pre-work briefings, monitoring activities, and confirming completion of work.
Ensure vendor activities are conducted in accordance with site procedures, safety requirements, and operational standards.
Assist in maintaining accurate technical documentation, records, and asset information.

Site Administration & Incident Support

Prepare and maintain site documentation, permits, logs, and records, including Maintenance Operation Protocols (MOPs) and operational scripts.
Identify potential infrastructure risks and Single Points of Failure (SPOFs) and raise recommendations for review.
Respond to site incidents, equipment failures, and operational issues in accordance with established procedures.
Support incident investigations and documentation activities to improve operational reliability and resilience.
Apply operating procedures and compliance requirements to support safe and effective site operations.

Work Orders & Additional Projects

Complete operational work orders and support system installations related to facility infrastructure.
Troubleshoot and maintain auxiliary systems and supporting equipment to minimize operational impact.
Support approved changes to mechanical, electrical, and specialized systems.
Participate in infrastructure upgrades, maintenance programs, lifecycle replacement initiatives, and site improvement projects.
Contribute to continuous improvement efforts that enhance operational performance and reliability.

Collaboration

Collaborate with cross-functional teams to support operational activities and resolve facility issues.
Share knowledge and support team members during maintenance activities and operational events.
Communicate inventory and spare-parts requirements to maintain operational readiness.
Participate in training and development activities to expand technical capabilities and support career growth.

Qualifications

Education & Experience

Diploma or equivalent qualification in Electrical, Mechanical, Building Services Engineering, or a related technical discipline; equivalent practical experience is also valued.
Typically 1–3 years of experience in critical facilities, facilities operations, data center operations, industrial facilities, building operations, or a related technical environment.

Preferred Skills & Experience

Understanding of electrical, mechanical, cooling, or building systems.
Familiarity with maintenance procedures, facility monitoring systems, and safe work practices.
Strong problem-solving skills and attention to detail.
Ability to work effectively both independently and as part of a team.
Commitment to safety, operational excellence, and continuous learning.

Work Requirements

Ability to perform hands-on operational and maintenance tasks within a data center environment.
Ability to work at height and in confined or tight spaces where required.
Ability to work non-standard hours, including shift-based schedules, weekends, night shifts, and public holidays to support 24x7 mission-critical data center operations.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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Data Center Critical Facilities Engineer III