Roles & Responsibilities :

The Animal Welfare Officer is responsible for attending to animal rescue cases. This includes retrieving animals, assessing rescued animals, and transportation of them back to the shelter or veterinary clinics for housing and medical attention.

The incumbent is expected to work in a shift system that encompasses public holidays and weekends. He/she needs to be physically fit in order to attend to animal rescue cases. He/she works largely in outdoor environments and through various weather conditions. The Animal Welfare Officer is expected to spend long hours driving to attend to rescue calls. When he/she is not attending to rescue calls, he/she is expected to assist in the care of animals within the shelter.

Respond to animal rescue calls within a stipulated time frame
Prioritise animal rescues according to level of risk and urgency
Attend to animal rescue cases according to the organisation's safety protocols
Transport animals to the shelter or nearest veterinary clinic for housing and medical attention
Ensure that rescue vehicles, carriers, and all equipment are well-maintained and clean

Value Add of Position

Able to attend to rescue calls effectively and seek relevant medical needs

Qualifications & Requirements:

Education: Minimum GCE N or O level
Experience: At least 1 - 2 years of animal handling experience
Valid Class 3/3A driving license, at least 2 years driving experience
Good road sense
Patient and diplomatic
Good communication and interpersonal skills

Technical Competencies:

Animal Handling and Restraint

Safe and humane capture of frightened, injured, or aggressive animals
Use of appropriate equipment (e.g. catch poles, muzzles, nets, cages)
Understanding species-specific behaviours to minimise stress/injury

Operation of Rescue Equipment

Operating rescue vehicles and loading/unloading animals safely
Use of PPE (Personal Protective Equipment) in field operations and ensure personal and public safety

Knowledge of Animal Welfare Laws and SOPs

Familiarity with animal welfare legislation (e.g. Animals and Birds Act)
Adhering to Standard Operating Procedures and legal protocols

Incident Reporting and Documentation

Accurate completion of case reports, incident logs, and follow-ups
Use of digital tools or field apps to input rescue data
Photographing and documenting conditions for evidence when needed

Behavioural competencies:

Situational adaptability
Customer Focus
Drives vision and purpose
Optimizes work processes
Resourcefulness

Interested candidates please send your resume with a cover letter and expected salary to [HIDDEN TEXT].

We regret that only short-listed applicants will be notified.

Animal Welfare Officer (Animal Rescue)