Job Responsibilities

Set up and maintain customer profiles on various e-banking platforms based on submitted documentation, ensuring data accuracy and compliance.
Perform tagging of users as authorisers and/or administrators in the system when required, facilitating ongoing compliance screening.
Handle enquiries and follow-ups related to customer profile maintenance, providing clear and professional communication.
Maintain and update tracking spreadsheets accurately and promptly, contributing to efficient workflow management.
Conduct live verification in systems to ensure data integrity and adherence to internal controls.
Support other tasks or rotations as assigned within the department, demonstrating adaptability and a team-first attitude.

Job Qualifications

Degree holder that demonstrates excellent analytical and critical thinking abilities with at least 1 year of working experience.
Good communication and interpersonal skills to interact professionally with colleagues and stakeholders as you will be a key part of a collaborative team.
A highly responsible individual with an unwavering commitment to accuracy and detail.
Proven ability to manage a workload effectively, prioritize tasks, and execute duties with speed and independence while maintaining high quality.
Foundational understanding of PC usage and a keen awareness of internet security best practices.
Proficient in Microsoft Office Suite, particularly Word and Excel (for data tracking and reporting), and ideally some familiarity with Access.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160

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Account Servicing Officer | Bank | Contract