test equipment , Microsoft Office, AV equipment, Microsoft Windows, basic hand tools, video conferencing systems, ip networking, Cabling

Computer Troubleshooting, networking applications, Microsoft Office, Operating Systems, Mobile Devices, Networking Protocols, audio video equipment, Microsoft Copilot, Generative AI assistants, AI-driven diagnostic tools, ITSM platforms, Microsoft Windows, Macintosh OS, AV troubleshooting, ICT support, AI noise-cancellation audio systems, workflow automation, intelligent auto-framing cameras, ChatGPT