The Opportunity

Are you a highly organized professional with a talent for sales and customer service We are looking for an Assistant Club Manager to help launch and run a brand-new fitness facility in the west of Singapore. You will be the crucial link between our initial pre-sale phase and our daily operations, ensuring a seamless experience for our growing community from the front desk to the gym floor.

The Impact You'll Make

Member Experience: Greet guests warmly, manage inquiries, process memberships and payments, and maintain accurate member records.
Proactive Sales: Engage walk-ins, conduct facility tours, showcase club value, and close membership sales effectively.
Lead Generation: Manage inbound inquiries and conduct outbound calls via Talkhub to qualify leads, book appointments, and promote special offers.
Pre-Sale Execution: Drive sales at the pre-sale booth, follow up with vendors on deliverables and payments, and coordinate equipment deliveries.
Facility Operations: Oversee daily cleaning and maintenance, inspect the premises regularly, and coordinate with maintenance personnel for repairs.
Management Support: Assist the management team with pitch decks, RFQs, inventory management, and special initiatives like Fit & Fun over 65.
Administrative Excellence: Handle class scheduling and cancellations, manage incoming mail, and ensure the front desk remains well-stocked and organized.

Who You Are

A proactive communicator who builds strong rapport with potential members and provides excellent customer service throughout the sales process.
An operational multitasker who thrives in both a pre-sale setup environment and smooth day-to-day club operations.
Detail-oriented, ensuring cleaning schedules are strictly met, inventory levels are maintained, and all administrative tasks are handled efficiently.
Flexible and ready to lead from the front, including during evenings and weekends.

Assistant Club Manager Fitness Club (West Singapore)