Responsibilities:

Provide day-to-day technical support to employees for hardware, software, network, and general IT-related issues.
Troubleshoot desktops, laptops, peripherals, and other office IT equipment.
Perform basic network troubleshooting, including LAN, Wi-Fi, IP addressing, connectivity, switches, and related network issues.
Assist with the administration and troubleshooting of Sophos Firewall.
Manage basic Active Directory functions.
Install, configure, troubleshoot, and maintain office printers and network printers.
Coordinate and liaise with external vendors for IT equipment purchases.
Hardware replacement and repairs.
Warranty and support cases.
Quotations and procurement.
Installation and maintenance services.
Assist with the setup and deployment of new computers, laptops, printers, and other IT equipment.
Maintain basic IT hardware and software inventory records.
Assist with onboarding and offboarding of employees from an IT perspective.
Escalate complex technical issues to senior IT staff or external vendors where necessary.
Maintain basic documentation of IT systems, configurations, equipment, and troubleshooting procedures.
Ensure IT equipment and systems are kept operational and properly maintained.

Requirements:

Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on Apply Now.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Tan Sin Yong (Stella)

EA Personnel Reg No: R24124127

Senior IT Engineer (Construction/West area/Sophos Firewall)