About Klook

We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler.

Our mission is to build the digital infrastructure for the global experience economy — empowering merchants to share their passions and travelers to discover the heartbeat of each destination.

We operate a mobile-first, curated platform featuring diverse experiences across global destinations.

Do you share our belief in the wonders of travel Global citizens ourselves, Klookers are not only curating memorable experiences for others but co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

Customer First
Push Boundaries
Critical Thinking
Build for Scale
Less is More
Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution Join us!

Role Overview

Role Title: Senior Site Reliability Engineer/ DBA Lead
Function: Technology / Engineering
Seniority Level: Mid-Senior level
Role Type: Full-Time

About the Role

We are looking for a DBA Lead to build and lead our DBA team.
You will be the technical owner of all production databases, primarily deployed on AWS and GCP, covering MySQL, MongoDB, Redis, and Elasticsearch etc.

Key Responsibilities

Global Database Ownership (AWS + GCP)

Serve as the technical owner for all production databases across international environments (MySQL, MongoDB, Redis, Elasticsearch).
Define and drive the global database architecture strategy, ensuring scalability, resilience, and cost efficiency across AWS and GCP.
Lead capacity planning, performance engineering, and long-term database technology roadmap.
Lead multi-region HA/DR design and operations (e.g., AWS SG JP).
Ensure the stability, reliability, and high availability of databases supporting large-scale, mission-critical workloads.

Build & Lead the DBA Team

Recruit, mentor, and lead a high-impact DBA team.
Establish operational excellence, including on-call rotations and incident escalation processes.
Build a strong culture around performance, resilience, and engineering quality.
Provide technical leadership and guidance to elevate the organization's overall database expertise.

Database Engineering & Automation

Drive automation for provisioning, schema management, backup/restore, and failover operations.
Partner with Infra/SRE teams to build scalable DB pipelines, self-service tooling, and observability platforms.
Champion Infrastructure-as-Code practices, ensuring consistency, repeatability, and operational efficiency across all environments.
Drive innovation in tooling and automation to reduce manual effort, improve reliability, and enhance engineering velocity.

Must Have

Technical Expertise

10+ years of experience in database administration or engineering.
Bachelor's degree in Computer Science or a related field.
Strong hands-on experience with MySQL, including performance tuning, replication, HA, schema design, and troubleshooting.
Familiarity with MongoDB, Redis, Elasticsearch in production environments.
Proficiency with AWS database stack (Aurora, RDS, ElastiCache, OpenSearch, KMS, IAM).
Experience with GCP CloudSQL/Mongo Atlas/Elastic Cloud is a strong plus.
Solid understanding of Linux, networking, containers, and cloud architecture.
Strong scripting/ automation skills (Python, Shell, Terraform is a plus).

Leadership & Ownership

Proven ability to build and lead a DBA or data infrastructure team.
Strong ownership mindset — able to driving design, policy, and governance.
Excellent communication skills and ability to work with cross-functional teams (Ops, Infra, Security, Dev, Data, QA).
Strong awareness of data privacy, security, and cross-border compliance considerations.

Nice to Have

Experience in high-traffic industries (OTA, e-commerce, FinTech, gaming).
Familiarity with microservices, service mesh, or multi-region database architectures.
Experience working in a fast-growing, multi-location engineering organization.
Experience participating in data governance or data compliance projects is a strong plus.

Why Join Us

Build the DBA team and define company-wide database standards.
Direct influence on global architecture powering millions of users around the world.
Work with modern cloud-native stacks (AWS, GCP, Kubernetes, Terraform) and drive the transformation of AI.
Opportunity to be a key technical leader.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (Agency). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Database Team Lead