data monitoring , Microsoft Excel, Coupa, Servicenow, Third-Party Management, Data Analysis, Third-Party Risk Management, Due Diligence Processes

Tableau, Power Bi, Excel, capacity modelling, scenario planning

Usability, User Research, Accessibility, adoption metrics, CSAT, digital self-service adoption, drop-off analysis, support data, content clarity, customer experience design, product analytics, web and mobile product delivery, service journeys, NPS

site operations , Construction Methods, Renovation works, Compliance with MOM BCA WSH requirements, Project Planning

, Shopify, Reporting Skills, operational performance, Customer Operations, subscription management platforms, fulfilment, escalations, eCommerce customer support, Rostering, ReCharge, Workforce Planning, Queue Management, Customer Service, customer support KPIs, logistics, 3PLs, Gorgias

Tableau, Power Bi, Data Science, Sql, Python, Predictive Analytics, R, Business Intelligence

organic growth , Google Search Console, SEO, Automation, Seo Analysis, GA4, Content SEO, SEO Data Analysis, Ahrefs, AI Search, SEMrush, Technical SEO, On-page SEO, AI Content Workflows, Content Growth

brand advertising , Dsp, Google, Meta, Data Analysis, delivery techniques, Youtube, Integrated Marketing, optimization methods, brand marketing, advertising strategies, video platforms, social media

Qlik Sense, Power Bi, Tableau, Sql, Numpy, Pandas, Microsoft Azure, Python, LangChain, Generative AI, scikit-learn, LangGraph, Microsoft Agent Framework, Google ADK

google sheets , Microsoft Excel, Powerpoint