NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Contribute to one or more of the following strategic initiatives within the Office of the Chief AI Officer:

AI Adoption Roadmap: Support the development of structured AI adoption roadmaps for NCS business units, translating identified opportunities into phased implementation plans that leadership can act on. This is a living document that directly informs how NCS prioritizes AI investment.
AI Use Case Repository & Evaluation Framework: Help build and maintain a repository of AI use cases across NCS's service lines, complete with a standardized evaluation framework covering business value, feasibility, and risk. This becomes a core reference tool for AI decision-making across the organization.
Market & Competitive Intelligence Briefs: Produce periodic intelligence reports on AI trends, competitor moves, and emerging technologies relevant to NCS's clients and industries. These briefs feed directly into leadership discussions and client conversations.
AI Governance Framework: Contribute to the development of responsible AI practices and governance documentation, including risk assessments, principle alignment reviews, and policy briefs that shape how NCS deploys AI responsibly at scale.

What You'll Do

Strategic Planning & Analysis

Conduct research on AI technologies, industry trends, and best practices to support strategic decision-making
Analyse data and synthesize findings to evaluate AI opportunities across NCS's business units
Assist in developing business cases and ROI models for AI initiatives Support the creation of strategic planning documents, roadmaps, and executive presentations

Stakeholder Collaboration

Coordinate with business units to understand AI needs and surface opportunities
Facilitate workshops and brainstorming sessions to gather requirements and align priorities
Support engagement with partners and alliances to explore AI collaboration opportunities
Assist with internal communications on AI strategy and initiatives

Documentation & Reporting

Prepare presentation decks on the progress of AI initiatives Document AI use cases, evaluation findings, lessons learned, and best practices
Maintain knowledge repositories and ensure materials are organized and accessible Create clear, concise summaries for leadership review

Innovation & Learning

Stay current on the latest AI developments and assess their relevance to NCS and our clients
Participate in AI-related training sessions and internal knowledge-sharing activities
Contribute ideas for innovative AI solutions and support proof-of-concept or pilot projects

Qualifications

Soft Skills

Strong analytical thinking and ability to synthesize information from multiple sources
Clear written and verbal communication, including the ability to present complex ideas to non-technical audiences
Intellectual curiosity and genuine interest in AI and its business applications
Initiative and comfort working with ambiguity
Collaborative and able to engage across functions and seniority levels
Organized and detail-oriented, especially when managing documents and tracking multiple workstreams

Technical Skills

Proficiency in Microsoft Office Suite, particularly PowerPoint, Word, and Excel
Familiarity with data visualization tools Basic understanding of AI and machine learning concepts (does not need to be a practitioner)
Familiarity with strategic planning or project management frameworks is a plus

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

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Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender's email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender's identity by contacting us at [HIDDEN TEXT].

AI Strategy & Planning Intern