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Key Responsibilities

Elicit, analyze, and document business, functional, and non-functional requirements.
Develop user stories, use cases, and process flows for system enhancements.
Act as the Consumer Credit and Collections subject matter expert (SME).
Collaborate with business, operations, and technology stakeholders to drive project delivery.
Provide regular project status updates and help resolve issues and blockers.
Assess customer impacts of proposed system ch

Business Analyst (Collections / Credit) l 6-month contract