Additional Information

Job Number26080004

Job CategoryRevenue Management

Location30 Beach Road, Singapore, Singapore, Singapore, 189763 VIEW ON MAP

ScheduleFull Time

Located RemotelyN

Position Type Management

Job Summary

The position is responsible to execute sales strategies effectively implemented for rooms and catering business. The position conducts analysis of revenue, profit and demand associated with hotel rooms and space inventory. Responsibilities include forecasts, budgets, weekly and daily projections in accurate and timely submission. The position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies. Responsibilities include but not limit to maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers by effectively coordinating with sales, reservation and operation department. Responsible for building rates, packages and hotel sales strategy information in the hotel/s Revenue Management systems.

CANDIDATE PROFILE

Education and Experience

A degree or diploma from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major

OR

3 years experiences in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing and Executing Revenue Management Projects and Strategy

Ensures hotels sales strategies are effectively implemented in the reservation and inventory systems
Uses reservations systems and demand forecasting systems to determine, implement and control selling strategies
Manages room and function space authorizations, rates and restrictions
Maintains effective and rational pricing strategies for rooms and function space
Prepares sales strategy critique
Ensures pricing compliance and participation in company promotions
Ensures all hotels follow brand strategies and standards that will maintain and/or increase hotels RevPAR
Promotes and protects brand equity
Understand the working relationships between sales, reservations and front office
Achieves and exceeds goals including performance goals, budget goals, team goals, etc
Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions
Demonstrates knowledge of job-relevant issues, products, systems and processes

Analyzing and Reporting Revenue Management Data

Compiles information, analyzes and monitors actual sales against projected sales
Creates long range forecast for rooms and catering by segment and updates forecast every month
Creates weekly forecast for property operations and staffing purposes
Conduct month end and other available system data to identify trends, future needs and obstacles to achieving goals
Maintains accurate reservation system information
Assists with account diagnostics process
Prepares revenue and profit opportunity analysis
Manages all revenue, profit and demand data associated with rooms and function space
Uses analytical tools and systems to maximize revenues and profit
Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
Generates and provides accurate and timely results in the form of reports, presentations, etc.

Building Successful Relationships

Develops constructive and cooperative working relationships with others and maintains them over time
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner

MANAGEMENT COMPETENCIES

Leadership

Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
Revenue Management - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.
Analysis - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.
Research - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
Inventory Management - The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments.
Computer Skills - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
Economics and Finance - Knowledge of economic principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics.
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Senior Cluster Revenue Manager