Role Summary:

Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise.

Key Responsibilities:

Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices
Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required
Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes
Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation
Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback

Functional Competency:

Requirement Gathering: Documents clear business needs during workshops with moderate guidance
Functional Expertise: Configuring and troubleshooting with growing confidence

Behavioural Competency:

Consulting Skills: Leads workshops and extracts insights from discussions
Communication: Conveys ideas clearly and keeps stakeholders informed
Task Ownership: Manages own responsibilities with minimal reminders
Attention to Detail: Reviewing work carefully, reducing avoidable mistakes
Client Orientation: Balances client requests with solution feasibility
Problem Solving: Analyzes root causes and proposes solutions for common issues

Requirements

Bachelor's degree from a recognized institution
2-4 years of HRIS Implementation / Support / End User experience
Hands-on experience in requirements gathering, configuration, testing, and UAT
Strong communication, problem-solving, and self-management skills
Certifications: Workday Core HCM Certification (required)

Workday Core HCM - Consultant