policies & procedures, Escalation Management, Services Solutions, Customer Service, requests for data, user assistance, Inbound Calls, Response Rate, Product Information, Meet Customer Requirements, Outbound Calling, Manage Customer Enquiries, customer interaction management, Service Quality Management, Customer Followup, Review complaints

Service Improvement, Resolve Complaints, Marine Equipment and System Maintenance, Marine Engines, Maritime, Marine Industry, Customer Service, Work Order Management, Field Service Engineering, Marine Construction, Marine Equipment, Service Management, improve customer service, Reporting Services, Marine Engineering, Project Management, Business Administration, Service follow-ups, Operation of Marine Equipment

customer service, Conflict Resolution, order processing, Negotiation, after service support

Public Relations, Proper Telephone Etiquette, Customer Service Solutions, General Administration, Meetings With Clients, meeting facilities, Data Entry, Crisis Management, meeting preparation, AV, Air Conditioning, Client Visiting, Receptionist Duties, Wastewater Treatment, Communication, Business Continuity

Material Planning, Customer service, Order processing

English, Customer Service, Mandarin

customer service software and tools, Email Support

Erp, Microsoft Excel, Customer Account Management, Inventory Management, Order Fulfilment, Logistics Documentation

SAP, Microsoft Office, Google workspace, Customer Service, POS system

Order Management, Proficiency In English, Supply Chain Operations