NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Programming language knowledge - Java to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

LEAD (8 to 15 years)

. A hands on team lead is required to provide oversight and leadership in the Controls Engineering Space.
. Investigate and drive support resolution with senior internal clients and stakeholders. Serve as point of escalation for support issues.
. Manage the day to day operations of the teams and ensures SLOS and customer service levels are met.
. Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
. Manage escalations and incidents - directing the team and updating stakeholders. Able to dive in to resolve issues.
. Managing staff rotas schedules and vacation planning
. Strong and confident communicator
. Engage with Stakeholders to assess needs and provide monthly reporting
. Ensure team are following standard processes and monitoring performance.
. Providing mentorship and guidance to junior team members to ensure successful resolution of issues
. Continuously improve processes and systems to increase reliability and reduce risk.
. Influence and suggest improvements on roadmap for enhancing Controls Engineering client experience.

Key criteria:
. Must have a proved record of team leadership in a support environment.
. Must have working knowledge and experience with Java, Kubernetes and front end tech such as REACT
. Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.
. Able to dive in and pick up issues and solve them or to coordinate the response and follow to resolution.
. AWS knowledge is an advantage.
. Must be presentable to clients and a clear, empathetic communicator able to talk to clients and stakeholders with confidence up to senior levels.
. Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
. work experience on SDLC, LINUX system platforms.
. Good Knowledge of CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

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