Sql, JIRA, Itil, Tableau, Problem Management, Power Bi, Microsoft Excel, Incident Management, Python, Confluence, Change Management, Excel Macros, Process Improvement, Stakeholder Management, Project Coordination, Crisis Management, Powerpoint, ITSM Process Knowledge, Reporting Analytics

Microsoft Office, Windows, JIRA, Information Technology, Mac Os, web-based platforms, Google Workspace, data-driven systems