Join the Most International Company in the World – DHL Express Singapore

Would you like to join the world's most international company At DHL Express, we have been pioneering cross-border express shipping since 1969, connecting people and businesses in over 220 countries and territories. We don't just deliver parcels—we deliver possibilities. If you want to make an impact that matters, join our Insanely Customer-Centric team today! Explore exciting opportunities at https://careers.dhl.com/global/en.

DHL Express Singapore is proud to be certified as a best workplace in Singapore since 2017 and ranked No.1 from 2020 for five successive years by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 1,500 passionate professionals dedicated to Connecting People and Changing Lives through express delivery for some of the world's most loved and widely recognized brands across the globe.

Your Future. Delivered.

Role Opportunity: Operations Agent (South Asia Hub)

Reporting to the Operations Supervisor, you will be responsible to ensure that all inbound and outbound shipments travelling through SINHUB are processed correctly and according to DHL Network Standards. It is also essential that outbound schedules are met and advertised transit times are maintained, within tight timeframes.

Your Tasks

Handle freight with the maximum possible care, perform duties as reasonably required to fulfill inbound and outbound requirements to the network, customs authorities and DHL customers
Process inbound material upon arrival and make sure material is available to the couriers
Process outbound material in a timely and accurate manner including accurate pre-alert transmission at flight close
Ensure that material not going out for delivery is secured according to security policy and procedures
Assist in ensuring operational practices and procedures are carried out effectively
Work with third-party contractors to ensure all activities are being carried out in a timely manner
Capture information required for shipments at the service centre according to the standard procedures and make the information available to the network.
Keep the process area and all equipment and materials used by outbound in a clean and useable condition and ready for the next process cycle
Ensure that all equipment is operating and take corrective actions for equipment failure
Maintain a proactive and careful attitude toward security of facility, freight and personnel
Maintain a strong safety culture by adhering to DHL Environmental Health & Safety (EHS) policies and performing their work activities safely

Good Distribution Practice (GDP)

Ensure that physical movement of Dangerous Goods and Medical Express/WMX cargo meets customers and internal requirements and is completed in an efficient and safe manner.

What You Bring

Communication skills (English), spoken and written
MUST be able to work on shifts
Physical capacity to perform the inherent requirements of the role including moving, lifting, carrying, loading/unloading various shaped/weight objects regularly
Minimum GCE N Level preferred
Ability to work under pressure in a fast paced, time sensitive environment
Advantage to possess forklift license

Location: DHL Express (South Asia Hub), 121 Airport Cargo Road, Singapore 819480

What We Offer

Career development with a global market leader internationally.
Comprehensive learning and development programs.
Inclusive workplace culture.
Competitive benefits and wellness initiatives.

Ready to Make a Difference

If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!

DHL is an equal opportunity employer. We reject any form of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Recruitment Fraud Alert: DHL Express Singapore will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. [HIDDEN TEXT]. Protect yourself by verifying job offers and communications. Your safety is important to us.

Operations Agent (South Asia Hub)