As part of the creation of a new Asia cluster based in Singapore, we are looking for an Analyst – Asia Retail & Trade to join this newly established team. Reporting to the Sales Operations Manager, the role is responsible for analyzing the performance of the Retail channel and its store network across Singapore, Japan, Hong Kong, Macau, and Taiwan, providing datadriven insights to influence decisionmaking and drive commercial improvements.

About The Role

The role leads daytoday and postperformance reporting for the local Retail Store business, including KPI analysis, store benchmarking, and the creation of reports to empower teams with data. Additionally, the role includes responsibility for revenue forecasting and analysis of retailrelated promotions, products, and productivity, as well as supporting adhoc analytical requests.

The Business Analyst acts as a key support partner to Country Sales Heads and retail leadership, adapting reporting and insights to different levels of retail and data maturity across Asia markets, and ensuring data is translated into clear, practical, and actionable conclusions.

You will foster an inclusive, engaging, and high-performing culture, embedding Pandora's core values—Dream, Dare, Care, and Deliver—in everything we do.

Key Responsibilities

KPI Monitoring & Performance Reporting

Conduct daytoday, weekly, monthly, quarterly, and yearly reporting of key retail trading KPIs at country, market, store, and transactional level
Prepare and share performance reporting with Sales Management, Country Sales Heads, and other stakeholders, ensuring clarity, accuracy, and consistency
Support postperformance analysis by highlighting trends, deviations, and performance versus targets or prior periods

Commercial Insights & Performance Commentary

Provide clear, concise, and credible commercial insights for regular performance reviews and local business discussions
Analyze performance patterns, identify root causes, and translate data into actionable insights and recommendations
Create a strong feedback loop by combining qualitative input from retail and sales teams with quantitative performance data to formulate meaningful commentary

Revenue Forecasting

Support revenue forecasting at store and dailylevel across Asia markets
Work closely with Retail teams, Finance, and Merchandising to gather inputs, validate assumptions, and continuously refine forecasting models
Monitor forecast versus actuals and support variance analysis to improve forecasting accuracy

Promotions, Product & Productivity Analysis

Analyze the performance of retail promotions, campaigns, and initiatives to evaluate effectiveness and impact
Support product and assortmentlevel analysis to understand performance differences across stores and markets
Conduct productivity analysis (e.g., per store, per staff member, per hour) to identify operational improvement opportunities

Adhoc Analysis & CrossFunctional Collaboration

Collaborate closely with the Retail Operations Manager, Sales Management, and Country Sales Heads, as well as crossfunctional teams such as Training, Merchandising, eCommerce, Marketing, and Finance
Support and prioritize adhoc analysis requests to uncover growth opportunities and support commercial decisionmaking

Reporting Enablement & BI Collaboration

Collaborate with Global and Regional partners to refine and continuously improve globally maintained BI tools and dashboards for effective usage by nonFinance stakeholders
Act as a connector between Global BI teams and Asia Retail teams, ensuring local reporting needs and market realities are reflected
Support effective adoption and usage of reporting outputs by local stakeholders

BestPractice Sharing

Partner with Regional and Country Sales Teams to identify bestinclass as well as underperforming stores
Share best practices, insights, and performance learnings across markets to help boost retail performance at all levels

Ideal Profile

Experience & Qualifications

Bachelor's degree in Business, Finance, Economics, Analytics, or a related discipline
Minimum 3–6 years experience in a Business Analyst, Finance Analyst, Commercial Analyst, or similar analytical role
Prior exposure to retail, consumer, or multistore environments is strongly preferred
Experience supporting regional or multimarket stakeholders, ideally within Asia
Handson experience with performance reporting, forecasting, and KPIbased analysis

Skills & Capabilities

Strong analytical and numerical skills, with the ability to interpret complex data sets and trends
Solid understanding of retail KPIs, store economics, and performance drivers
Advanced proficiency in Excel; experience with reporting tools and dashboards is an advantage
Strong ability to translate data into clear insights and practical recommendations
Excellent written and verbal communication skills, with the ability to tailor messages to different audiences
High attention to detail combined with the ability to see the broader commercial picture
Strong timemanagement and prioritization skills in a fastpaced, evolving environment

Personal Attributes

Commercially minded and curious, with a strong desire to understand business drivers
Structured, logical thinker with a problemsolving mindset
Confident communicator who can challenge constructively and influence through insights
Collaborative team player, comfortable working across cultures and markets
Proactive, selfmotivated, and comfortable operating in ambiguity
High level of integrity, accountability, and ownership

Why join Pandora in Asia

At Pandora, we're committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we've expanded our global workforce by 40% while reducing attrition by 25% —progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.

We offer a thoughtfully curated suite of benefits to support your wellbeing, growth, and lead the life you love. These include performance-based rewards and access to global leadership development programs. Our culture embraces creativity and individuality, and supports internal mobility.

As part of a company committed to sustainability, diversity, and craftsmanship, you'll have the platform to lead with purpose and shape the future of a globally recognised brand.

Did we get your attention

Do you envision yourself in this role and are ready to shape the future of jewellery, we encourage you to apply. We review applications on a rolling basis and we recommend submitting yours as soon as possible.

Learn more about Pandora at www.pandoragroup.com

The icing on the cake

This role offers an opportunity in Singapore, a world-class city known for its innovation, sustainability efforts, and multicultural society — making it the ideal location for Pandora's regional team.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Business Analyst, Asia Retail & Trade