Requisition ID: 6843

Job Title: Business Development Associate

Job Country: Singapore (SG)

Here at Avanos Medical, we passionately believe in three things:

Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation;
Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world.

At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future.

Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit www.avanos.com.

Job Position Purpose / Summary:

Reporting to the Business Development Manager, Central Asia. This role is responsible to drive sales, expand market share and increase product branding and awareness for the Company's best-in-class products and business in assigned markets within Central Asia, mainly in Singapore. The individual will participate in clinical cases, cadaver workshops and conferences and will perform equipment in-service maintenance and monitoring. The incumbent will deliver product trainings to internal and external stakeholders e.g. sales team, physicians, clinical users, distributors, etc. to ascertain a solid understanding of AVANOS products, relevant technologies and application. The incumbent supports operating procedures in the hospitals.

This role will work closely with the Business Development Manager, Central Asia, ASEAN Sales Team, APAC Marketing Team to ensure the alignment of global, regional and local strategies, with the aim to elevate the company's brand and improve product adoption efficacy through driving demand, sales and market expansion in the assigned markets. The incumbent will also work closely with cross-functional teams to own and drive customer satisfaction, product compliance, innovation and margin improvement.

Will be responsible for leading and building the Avanos Pain business mainly in Singapore. The portfolio is expected to grow steadily in the 5-year horizon and be a significant contributor to maintaining and growing Avanos profitability within the region.

Sales and Marketing Development and Execution

Achieve and exceed regional sales and financial budget and operational objectives.
Drive growth on strategic focus products via increasing brand awareness and customer loyalty to Avanos products.
Support on the forecast of the regional financial and sales budgeting.
Closely monitor and gather competitor and market intelligence (e.g. market trends, market/product share, pricings, clinical practice, procedural knowledge, customer insights
Gather customer feedback and resolve issues. Proactively anticipate issues and address potential problems. Suggest prompt solutions and implement appropriate measures to mitigate risk.
Support and partner closely with Business Development Manager, Central Asia, ASEAN Sales Team and APAC Marketing Directors to recommend, develop and execute sales and marketing strategies to expand market shares on focused products and assigned markets.
Support identification of key growth opportunities, develop and execute innovative programs to drive growth and margin improvement associated with the product portfolio.
Lead commercial, marketing, distributor and customer events and campaigns.
Develop and prepare presentation materials and marketing tools e.g. product presentations, business plan reviews, customer presentations, sales conference presentations, induction trainings.
Organize and conduct product trainings to direct customers and distributors, not limited to educational and clinical workshops.
Expand network, engage, build and maintain strong relationship with internal and external customers, directly (e.g. key clinical users, key influencers, opinion leaders) and via distributors. Address their needs and suggest appropriate products, services and/or solutions through consultative and collaborative discussions.
Manage distributorships in Central Asia, where needed.
Partner with Regulatory Affairs & Quality Assurance (RAQA) and Regional Marketing teams on product launch plan and manage product life cycle.
Support and guide surgeons in the use and best-practice application of Avanos products in the operating theatre environment.
Maintain high level of customer-service standards.

Administration

Maintain accurate records of sales activities, customer interactions, and market feedbacks
Work with Marketing to maintain product catalogues accuracy and completeness of information.
Review and escalate product complaints to Sales and RAQA Teams for action.
Support and complete audits.
Complete and maintain compliance in trainings.
Ensure compliance and highest integrity.
Manage Distributor Agreement/Contract in a timely manner.

Qualifications / Education / Experience / Skills Required:

Education

Candidate with Nursing, Biomedical, Biotechnology or Science background preferred.
Candidate with previous experience in sales or clinical support within the medical devices industry especially in Orthopaedic, would be an advantage.

Experience

At least 5 years of experience in related experience.
Track record of profit/margin maximization, revenue growth, execute programs, manage projects and campaigns.
Possess product training experience to clinical users and distributors.
Strong understanding and identification of customers and their needs, clinical environment, competitive landscape and trends.
Experience creating clinical acceptance and drive adoption of new treatments/therapies/technologies.
Broad-based knowledge of medical consumables sales and marketing processes.

Skills

Highly self-motivated, results-oriented with a drive and passion to succeed.
Exceptional people skill and customer service oriented.
Good communication and presentation skills.
Strong persuasion and influencing skills.
Ability to establish, develop and maintain positive business and customer relationship.
Excellent customer-centric mindset - willingness to go the extra miles for customers both internally and externally.
Strong collaboration, excellent organizational and time management skills.
Thrive in team environment with the ability to work independently.
Growth mindset with desire to acquire knowledge.
Ability to work under pressure.
Demonstrate highest integrity and professionalism.
Proficient in both written and spoken English.
In-depth understanding of sales and marketing principles and practices.

Other System Skills

Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook)
Experience in SalesForce.com and SAP will be an advantage.

Avanos Medical is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

IMPORTANT: If you are a current employee of Avanos or a current Avanos Contractor, please apply here.

Join us at Avanos

Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world.

Make your career count

Our commitment to improving the health and wellbeing of others begins with our employees through a comprehensive and competitive range of benefits. We provide more than just a salary our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits.