Omnichannel Management, Sales Revenue, Customer Relationship Management, Customer Tourism Analytics

Data Analytics, Service Experience Design and Innovation, Digital Marketing, agentic AI, Research and Data Storytelling, sustainable destination management, Tourism Marketing and Communications, placemaking

Tourism Attraction Operations and Management, MICE Events Operations and Management, digital marketing tools, Hotel Operations, Hotel Operations and Management, MICE events operations, quantitative techniques, Hospitality Tourism Sustainability Management, Analytics Decision Sciences

, Microsoft Office, Graphic Design, Google Analytics, Adobe Photoshop, Adobe Illustrator, Channels Sales and Accounts Management, Xiao Hong Shu, Instagram, WeChat, facebook, Red Note, Tik Tok

Digital Marketing, Canva, influencer marketing, content creation tools

compliance monitoring , Data Analytics, Case Management, Statistics, Ai, Investigations, regulatory action